Field Collections Pro — Negotiate Payments & Restore Accounts

America's CAR-MART, Inc.; Benton (AR); On-site; USD 42,210,000 - 49,235,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a Field Collections Representative to help preserve the company’s financial health while delivering excellent customer service. You will travel to customers' locations, negotiate payment arrangements, and document all interactions.

This role emphasizes compliance with laws and strong communication to resolve accounts. A performance bonus may be earned monthly, with the potential to boost overall compensation.

Qualifications

• Experience in collections or debt recovery preferred.
• Strong communication and negotiation skills.
• Ability to meet targets and handle customer inquiries.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Job description

America's Car-Mart is seeking a Field Collections Representative to help preserve the company’s financial health while delivering excellent customer service. You will travel to customers' locations, negotiate payment arrangements, and document all interactions.

This role emphasizes compliance with laws and strong communication to resolve accounts. A performance bonus may be earned monthly, with the potential to boost overall compensation.