Field Collections Officer

www.topfinancialjobs.co.uk - Jobboard; Leeds (IA); Remote; GBP 29,000 - 50,000; Full time

Job summary

An established industry player is seeking a Field Collections Officer to join their dynamic team. This role is pivotal in maintaining client relationships while managing debt collections in the field. The ideal candidate will possess strong negotiation skills and a background in field-based collections. With a competitive salary package and exceptional benefits, this position offers a unique opportunity for career development within a global energy company. If you thrive in a role that combines negotiation with client engagement, this is the perfect opportunity for you.

Benefits

Private Health Insurance

Above-Average Pension

Generous Holidays

Car Allowance

Qualifications

• At least 2 years of experience in field-based collections.
• Excellent communication and negotiation skills required.

Responsibilities

• Visit client premises to resolve outstanding debts.
• Negotiate payment plans and execute warrants as needed.

Skills

Field-Based Debt Collection

Negotiation Skills

Communication Skills

Problem-Solving Skills

Interpersonal Skills

Job description

Salary:

£34,000 Annual car allowance, bonus, benefits

Location:

City, Leeds

Description:

Field Collections Officer - Debt Collector

Salary: £29,000 basic + £5,000 Car Allowance + OTE £50,000 + exceptional benefits including private health, above-average pension, and generous holidays from Day One.

This is a remote-based role requiring previous experience in Field-Based Debt Collection, Credit Control, or Cash Collection.

These roles are with a global energy company that offers excellent training and career development opportunities.

Are you an experienced negotiator with excellent listening skills and natural empathy?

Your primary responsibility as a Field Collections Officer is to maintain ongoing client relationships.

Responsibilities of a Field-Based Cash Collections Officer include:

• Visiting client premises to discuss and resolve outstanding debts.
• Making collection calls, negotiating payment plans, and executing warrants when necessary.
• Collecting essential customer data, including meter reads and vulnerability assessments.
• Building strong relationships with clients and colleagues.

Requirements for success in this role:

• At least 2 years of experience in a similar field-based collections role.
• Experience in payment collections.
• Excellent communication and interpersonal skills.
• Delicate negotiation and problem-solving skills for arranging payment plans and collections.
• A valid driver's license and access to a reliable vehicle.
• Due to FCA regulation, candidates must undergo rigorous checks, including adverse credit history and DBS checks.

Important: This is NOT a remote-based Credit Control role. PLEASE ONLY APPLY IF YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.

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