Field Collections & Delivery Specialist

Farmers Home Furniture; Lumberton (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Farmers Home Furniture in Lumberton, NC seeks a versatile Delivery & Collections Associate to locate, notify, and secure payments from customers with delinquent accounts while supporting delivery and warehouse activities. The role involves loading/unloading merchandise, driving to customer locations, and maintaining accurate records.

Requirements include a High School Diploma or GED and at least six months in distribution/warehouse and collections or related office procedures, plus a valid state

Qualifications

• Data utilization and interpretation to categorize and prioritize information.
• Guidance and interpretation provided to others regarding procedures and standards.
• Operate and manage equipment and tools used in daily tasks.
• Clear communication and the ability to convey information effectively.

Responsibilities

• Call customers by phone to determine reason for overdue payments and review terms.
• Document all correspondence with customers regarding accounts.
• Receive payments and post amounts to customer accounts.
• Deliver merchandise to customer locations; assist with loading/unloading and directing trucks.
• Prepare paperwork for potential legal actions for severely delinquent accounts.
• Maintain daily/weekly/monthly activity logs and records.

Skills

Data Utilization

Human Interaction

Equipment Handling

Verbal Aptitude

Mathematical Aptitude

Functional Reasoning

Situational Reasoning

Education

High School Diploma or GED

Job description

Farmers Home Furniture in Lumberton, NC seeks a versatile Delivery & Collections Associate to locate, notify, and secure payments from customers with delinquent accounts while supporting delivery and warehouse activities. The role involves loading/unloading merchandise, driving to customer locations, and maintaining accurate records.

Requirements include a High School Diploma or GED and at least six months in distribution/warehouse and collections or related office procedures, plus a valid state