Field Coffee Systems Installer & Repair Technician

Torrey Holistics; Billerica (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Farmer Brothers is seeking a field service technician to install, repair, and remove commercial coffee and beverage equipment. You will handle both scheduled and emergency tasks, maintain van stock, and ensure accurate invoicing and signatures on site.

The role requires a valid driver's license and ability to travel within a 100+ mile radius, with strong problem-solving skills and the ability to lift up to 60 lbs. On-call rotations, including weekends, are part of the schedule.

Qualifications

• High school diploma or equivalent.
• Minimum 3 years mechanical/technical experience.
• Foodservice experience a plus.
• Exposure to electrical, plumbing, HVAC, and test meters preferred.
• Valid driver's license with clean driving record.
• Willing to travel within a 100+ mile radius.
• Able to lift up to 60 lbs frequently.
• Strong problem-solving and diagnostics skills.

Responsibilities

• Install, repair, and remove commercial coffee/beverage equipment.
• Handle scheduled and unscheduled tasks: emergencies, PMs, surveys, and full installs.
• Close service tickets with notes, invoices, and customer signatures.
• Plan and execute installation projects with team schedules.
• Communicate clearly with customers and internal teams.
• Meet customer SLAs while prioritizing work.

Skills

Mechanical/Technical Experience

Problem-Solving

Customer Service

Communication

Driving

Education

High school diploma or equivalent

Tools

Test Meters

Electrical basics

HVAC basics

Job description

Farmer Brothers is seeking a field service technician to install, repair, and remove commercial coffee and beverage equipment. You will handle both scheduled and emergency tasks, maintain van stock, and ensure accurate invoicing and signatures on site.

The role requires a valid driver's license and ability to travel within a 100+ mile radius, with strong problem-solving skills and the ability to lift up to 60 lbs. On-call rotations, including weekends, are part of the schedule.