Field Case Manager - Housing & Crisis Support

UNAVAILABLE; Olympia (WA); On-site; USD 34,440 - 42,705; Full time

Benefits offered by this job

Excellent benefits

3 weeks vacation

12 sick days

13 holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

LTD

AD&D

Pension

403b

Job summary

Quince Street Village in Olympia seeks a dedicated Case Manager to partner with unhoused adults, guide service plans toward housing and income, and track progress using HMIS. The role emphasizes crisis intervention, crisis de-escalation, and connecting participants with medical, mental health, and community resources.

You will work closely with CCS staff and local agencies outdoors at a sanctioned micro home shelter, helping participants gain housing and employment opportunities while

Qualifications

• Post-Secondary education in social services and 1-year experience providing direct services to low-income/no-income households in crisis.
• Understanding of problems homeless people often face, including alcohol and drug abuse, mental illness, and long-term homelessness.
• Excellent written and oral communication.
• Good office computer skills, with ability to maintain complex client records and update databases including HMIS.

Responsibilities

• Conduct strengths-based assessment of housing barriers, and work in partnership with Participants to develop service plans aimed at obtaining housing.
• Keep excellent and up to date case files and case notes per agency, program and contract requirement standards.
• Work in partnership with participants, staff and community supports to develop strategies with short and long-term goals for obtaining and maintaining employment for employable participants.
• Provide strengths-based case-management and advocacy to Participants to support forward progress on goals aligned with their individualized Service Plan.
• Help lead de-escalation efforts with program participants.
• Conduct financial coaching sessions with Participants (both individually and in groups) that includes helping them to connect to resources, create and adhere to budgets and build other skills needed for independent living.
• Assess for need and help obtain resources to support obtaining housing including rental assistance, etc.
• Assist Participants with accessing resources in the community.
• Maintain knowledge of Thurston County resources and provide appropriate referrals (using a warm-handoff method) to address barriers to stable housing and employment (i.e., medical, mental health, substance misuse, domestic violence, education, immigration, etc.).

Skills

Case management

Communication

HMIS data entry

Crisis intervention

Driving

Education

Post-secondary education in social services

Bachelor's degree in Social Work (preferred)

Job description

Quince Street Village in Olympia seeks a dedicated Case Manager to partner with unhoused adults, guide service plans toward housing and income, and track progress using HMIS. The role emphasizes crisis intervention, crisis de-escalation, and connecting participants with medical, mental health, and community resources.

You will work closely with CCS staff and local agencies outdoors at a sanctioned micro home shelter, helping participants gain housing and employment opportunities while