Field Case Manager – Health Coordination, LA

CVS Health Corporation; Louisiana (MO); Hybrid; USD 29,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Bonus program

Job summary

CVS Health Corporation in Louisiana seeks an Analyst, Case Management Field to coordinate care, educate members, and navigate resources to improve health outcomes.

You will conduct assessments, support care plans, and collaborate with providers, care teams, and community partners to empower members through self-management. This full-time role requires strong communication, motivational interviewing, and documentation skills, with up to 50% travel within 60 miles.

Qualifications

• Bachelor's Degree in Healthcare, Human Services, Social Work, Psychology, Sociology, Public Health, or a related field.
• CCM certification is a plus.
• Master's degree in a healthcare or human services-related field is preferred.

Responsibilities

• Conduct comprehensive assessments to evaluate member needs, eligibility, barriers to care, and opportunities for intervention.
• Provide routine care coordination, support, and education to members to improve health outcomes.
• Utilize motivational interviewing techniques to increase member engagement and promote healthy lifestyle changes.
• Empower members to make informed healthcare decisions and actively participate in their care plans.
• Collaborate with case managers, supervisors, medical directors, providers, and other healthcare professionals to address member needs.
• Present cases at interdisciplinary case conferences to support optimal member outcomes.
• Identify and elevate quality of care concerns through established channels.
• Assist members in accessing appropriate services, benefits, and community resources.

Skills

Care coordination

Motivational interviewing

Communication skills

Documentation

Regulatory compliance

Independent work

Time management

Problem solving

Travel flexibility

Education

Bachelor's Degree in Healthcare or related field

Master's degree (preferred)

CCM certification (preferred)

Tools

Microsoft Teams

Outlook

Word

Excel

SharePoint

QuickBase

Job description

CVS Health Corporation in Louisiana seeks an Analyst, Case Management Field to coordinate care, educate members, and navigate resources to improve health outcomes.

You will conduct assessments, support care plans, and collaborate with providers, care teams, and community partners to empower members through self-management. This full-time role requires strong communication, motivational interviewing, and documentation skills, with up to 50% travel within 60 miles.