Field Case Management Analyst – Louisiana

CVS Health; Louisiana; On-site; USD 29,000 - 51,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision benefits

Paid time off

Retirement savings options

Job summary

CVS Health in Louisiana is seeking a Field Case Management Analyst to coordinate care, educate members, and navigate benefits. You will work telephonically with providers, care teams, and community partners to improve outcomes.

This full-time role requires strong communication, the ability to travel up to 50% within 60 miles, and a commitment to regulatory standards. The base pay ranges from $21.10 to $36.78 per hour, with comprehensive benefits.

Qualifications

• Bachelor's degree in healthcare, human services, or related field.
• Two+ years of case management/healthcare experience.
• Strong communication and documentation skills.

Responsibilities

• Conduct comprehensive assessments of member needs and barriers to care.
• Provide routine care coordination, support, and education to members.
• Utilize motivational interviewing to engage members.
• Collaborate with care teams and providers to address needs.
• Document activities accurately and timely to meet standards.
• Meet productivity and quality metrics while managing caseloads.

Skills

Case management

Communication

Motivational interviewing

Documentation

Team collaboration

Education

Bachelor's degree in healthcare or related field

Master's degree (preferred)

CCM certification (preferred)

Tools

Microsoft Teams

Outlook

Word

Excel

SharePoint

QuickBase

Job description

CVS Health in Louisiana is seeking a Field Case Management Analyst to coordinate care, educate members, and navigate benefits. You will work telephonically with providers, care teams, and community partners to improve outcomes.

This full-time role requires strong communication, the ability to travel up to 50% within 60 miles, and a commitment to regulatory standards. The base pay ranges from $21.10 to $36.78 per hour, with comprehensive benefits.