Field Case Management Analyst: Health Care Coordination

CVS Health Corporation; Austin (TX); On-site; USD 29,000 - 51,000; Full time

Job summary

CVS Health Corporation is seeking a Field Case Management Analyst to coordinate care for members in Louisiana, requiring travel up to 50% and two evenings per week. You will assess needs, educate members, and navigate resources to improve health outcomes.

Ideal candidates bring two years of case management or related experience, strong communication, and proficiency with documentation and regulatory compliance. This is a full-time, on-site role with robust benefits.

Qualifications

• Two years in case management or related field.
• Experience with adult/adolescent populations; strong communication.
• Travel up to 50% within 60 miles.

Responsibilities

• Conduct comprehensive assessments of member needs and barriers.
• Provide routine care coordination and education to improve outcomes.
• Use motivational interviewing to boost engagement.
• Collaborate with care teams and providers to address needs.
• Document activities accurately and timely.
• Meet productivity and quality metrics.

Skills

Case management

Behavioral health

Social services

Healthcare

Adult populations

Motivational interviewing

Documentation

Regulatory compliance

Time management

Independent work

Travel 50%

Education

Bachelor's degree

Master's degree preferred

CCM Certification

Tools

QuickBase

Microsoft Teams

Outlook

Word

Excel

SharePoint

Job description

CVS Health Corporation is seeking a Field Case Management Analyst to coordinate care for members in Louisiana, requiring travel up to 50% and two evenings per week. You will assess needs, educate members, and navigate resources to improve health outcomes.

Ideal candidates bring two years of case management or related experience, strong communication, and proficiency with documentation and regulatory compliance. This is a full-time, on-site role with robust benefits.