Field Account Manager - Industrial & Energy, New England

Smiths Group; Springfield (MA); On-site; USD 85,000 - 155,000; Full time

Job summary

John Crane, a business of Smiths Group, is seeking a Sales Account Manager to develop and maintain relationships with existing customers while pursuing new accounts in the New England region. This field-based role requires approximately 50% travel and collaboration with cross-functional teams across sales, marketing and engineering.

You will promote our mechanical seals, couplings, bearings and predictive monitoring products, delivering exceptional support and optimizing solutions for customers.

Qualifications

• College degree preferred in an engineering or business field. High school diploma or equivalent required.
• Sales experience in a manufacturing environment is required.
• Experience with rotating equipment is required.
• Effective interpersonal and communication skills both verbal and written.
• Demonstrated experience of achieving year over year sales growth
• Self-Starter and highly motivated to achieve results with minimal direct supervision.
• Ability to develop presentations for customers,potential customers, and present in a professional manner.
• Computer literate with good working knowledge of MS Office suite and ERP systems.
• Experience working with a diverse group and a global company is a plus.

Responsibilities

• Identify new business opportunities within key accounts to grow market share and support project bid activities.
• Manage pre- and post-order execution, focusing on key account management to strengthen relationships anddrive market share across the JC product range.
• Oversee sales activities and expenses within budget, ensuring all agreements follow the approval process for both the customer and John Crane.
• Collaborate with sales, marketing, and engineering departments to deliver optimal solutions and secure contracts within budgeted pricing and margin standards.
• Manage key accounts, addressing service issues and handling all sales reporting, including forecasts, actual results, and variance analysis to mitigate negative variances.
• Conduct market and competitor analysis to identify growth opportunities and provide insights to the Director of Sales and Marketing while upselling and expanding revenue with existing clients.

Skills

Sales experience

Rotating equipment

Interpersonal skills

Presentation skills

Self-starter

Diversity/global teamwork

Education

Engineering or business degree

High school diploma

Tools

MS Office

ERP systems

Job description

John Crane, a business of Smiths Group, is seeking a Sales Account Manager to develop and maintain relationships with existing customers while pursuing new accounts in the New England region. This field-based role requires approximately 50% travel and collaboration with cross-functional teams across sales, marketing and engineering.

You will promote our mechanical seals, couplings, bearings and predictive monitoring products, delivering exceptional support and optimizing solutions for customers.