Field-Based Restaurant Training Manager

4 Rivers Smokehouse; Winter Park (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Vacation

Cell Phone Reimbursement

Employee Assistance Program

Parental Leave

Career Development

Community Service Days

Team Events

Job summary

4 Rivers Smokehouse in Winter Park, FL is seeking a hands-on Training Manager who thrives in restaurant operations and loves developing people. You will be field-based, working across multiple locations to strengthen training execution and support team development.

Day-to-day includes coaching managers and hourly staff, supporting onboarding, maintaining hospitality and food quality standards, and using LMS reporting to track progress.

Qualifications

• 3–5 years of restaurant, hospitality, training, or operations experience.
• Experience in restaurant management, training, leadership development, or multi-unit support preferred.
• Strong understanding of restaurant operations and guest service standards.
• Excellent coaching, communication, and relationship-building skills.
• Ability to travel regularly to restaurant locations.
• Valid driver's license.

Responsibilities

• Coaching and developing Managers, Managers-in-Training, Certified Trainers, and hourly team members.
• Supporting onboarding, position training, cross-training, manager development, and ongoing learning initiatives.
• Reinforcing company standards related to hospitality, guest service, food quality, cleanliness, safety, and culture.
• Observing training execution in the field and providing practical coaching and feedback.
• Monitoring training completion and effectiveness through LMS reporting, restaurant visits, and operational observations.
• Identifying training gaps and partnering with Operations leaders to create action plans.
• Supporting Certified Trainer development and train-the-trainer initiatives.
• Assisting with New Store Openings, operational rollouts, and company-wide training initiatives.
• Partnering with Human Resources and Operations to support engagement, retention, and leadership development efforts.
• Providing field-based feedback to help continuously improve training programs and resources.

Skills

Coaching & development

Restaurant operations

Guest service standards

Travel to locations

MS Office & LMS

Tools

LMS

Job description

4 Rivers Smokehouse in Winter Park, FL is seeking a hands-on Training Manager who thrives in restaurant operations and loves developing people. You will be field-based, working across multiple locations to strengthen training execution and support team development.

Day-to-day includes coaching managers and hourly staff, supporting onboarding, maintaining hospitality and food quality standards, and using LMS reporting to track progress.