Field-Based Outreach Leader: Partnerships & Impact

Pacific Health Group; Santa Clara (CA); Hybride; USD 80 000 - 90 000; Plein temps

Avantages offerts par ce poste

PTO + paid sick time

11 paid holidays

401(k) with company match

Health benefits

Professional development opportunities

Résumé du poste

Pacific Health Group in the Santa Clara County region seeks a Street Outreach Manager (Program Leadership – Field-Based) to lead field outreach operations, drive high‑quality member referrals into CalAIM ECM, Community Supports and Behavioral Health, and build durable partnerships with community organizations.

This leadership role oversees outreach performance, referral pipeline development, and cross‑functional coordination with ECM, CS and BH teams, delivering measurable improvements in access

Qualifications

• 5+ years in community outreach, healthcare, or social services.
• Leadership experience supervising field teams.
• Strong understanding of Medi-Cal, CalAIM, ECM, Community Supports, and Behavioral Health programs.
• Proven experience building and maintaining community partnerships.

Responsabilités

• Lead outreach operations in Santa Clara County and oversee field staff.
• Develop referral pipelines and monitor performance metrics.
• Coordinate with ECM, CS, and Behavioral Health teams for handoffs.
• Build durable partnerships with shelters and community organizations.
• Track and improve referral quality and conversion rates.

Connaissances

Community Outreach

Leadership

Partnership Development

Data-Driven

CRM Proficiency

Communication

Outils

CRM systems

Reporting tools

Documentation platforms

Description du poste

Pacific Health Group in the Santa Clara County region seeks a Street Outreach Manager (Program Leadership – Field-Based) to lead field outreach operations, drive high‑quality member referrals into CalAIM ECM, Community Supports and Behavioral Health, and build durable partnerships with community organizations.

This leadership role oversees outreach performance, referral pipeline development, and cross‑functional coordination with ECM, CS and BH teams, delivering measurable improvements in access