Field-Based Multifamily Client Success & Biz Dev Manager

Affinity Waste Solutions, LLC.; Atlanta (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health and dental coverage

401(k) with company match

Monthly car allowance

Cell phone stipend

Expense reimbursement for travel

Job summary

Affinity Waste Solutions, LLC. in Atlanta is seeking a Client Success Manager to nurture our multifamily portfolio, deepen client relationships, and identify opportunities to expand services.

This field-based role blends in-person property visits with proactive account management to drive customer satisfaction and revenue growth. You will partner with Sales and Operations, travel up to 50% locally, and support onboarding, training, and ongoing support.

Qualifications

• Experience in multifamily housing, property management, or related industry.
• Strong relationship-building and communication skills.
• Highly organized and able to manage multiple accounts.
• Self-motivated and comfortable working in a field-based role.
• Willingness to travel locally within territory (up to 50%).
• Interest in growing within sales and business development.

Responsibilities

• Build relationships with property managers and onsite teams across assigned markets.
• Conduct regular in-person property visits to maintain client engagement.
• Support properties with onboarding, training, and service questions.
• Identify opportunities for additional services and revenue expansion.
• Partner with the Sales team to generate and qualify new opportunities.
• Assist with property re-orientations and client support as needed.
• Help collect testimonials and client feedback for regional growth.
• Document activity and client interactions in our CRM system.

Skills

Relationship building

Communication skills

Organized

Self-motivated

Field-based

Travel readiness

Sales growth mindset

Tools

CRM software

Job description

Affinity Waste Solutions, LLC. in Atlanta is seeking a Client Success Manager to nurture our multifamily portfolio, deepen client relationships, and identify opportunities to expand services.

This field-based role blends in-person property visits with proactive account management to drive customer satisfaction and revenue growth. You will partner with Sales and Operations, travel up to 50% locally, and support onboarding, training, and ongoing support.