Field-Based LTC Patient Access Manager (Up to 60% Travel)

Acadia Pharmaceuticals; Philadelphia (Philadelphia County); Hybrid; USD 128.000 - 160.000; Vollzeit

Benefits dieser Stelle

Competitive base

Medical, dental, and vision insurance

401(k) Plan with company match

Employee Stock Purchase Plan

15+ vacation days

Paid holidays

Tuition assistance

Zusammenfassung

Acadia Pharmaceuticals seeks a Long-Term Care Patient Access Manager to support healthcare providers and facilities navigating access to therapies in long-term care settings. This field-based, non-promotional role serves as a trusted liaison among LTC facilities, payers, pharmacies, and hub resources to ensure timely treatment.

Maintain on-site LTC presence, educate providers on access pathways, and collaborate with cross-functional teams to resolve payer issues, with up to 60% travel and a

Qualifikationen

• Bachelor’s degree required; concentration in life sciences preferred.
• Minimum of 5 years of relevant experience in Patient Access, Market Access, Specialty Pharmacy, Nursing, or related areas, with 2+ years in Long-Term Care.
• Strong knowledge of payer dynamics, Medicare Part A and Part D access is preferred.
• Equivalent combination of relevant education and applicable job experience may be considered.

Aufgaben

• Subject matter expert in preventing and addressing access and reimbursement issues through education and problem-solving.
• Educate healthcare providers when appropriate, to navigate and clarify access process.
• Proactively work with assigned LTC facilities to build and maintain company products, access related knowledge.
• Work seamlessly and in coordination with Acadia customer support services, LTC pharmacies, and other field teams while supporting patient access.
• Escalate local payer issues to regional account managers.
• Condense complex issues into simple solutions by working with cross-functional peers to improve customer experience, educating providers on access and reimbursement requirements, coverage status, and payer appeals requirements, processes and timelines.
• Demonstrate deep knowledge of Acadia Customer Support Programs and serve as the expert in assigned territory.
• In-service to LTC facilities on all aspects of the prescription process including coverage pathways for Medicare Part A vs Part D, prior authorization requirements, specialty pharmacies, financial assistance programs, and patient resources.
• Provide partnership with cross-functional colleagues to address individual LTC facility needs.
• Drive completion, submission, and follow-through of LTC-specific forms and related documentation.
• Maintain a consistent on-site presence in LTC facilities.
• Coordinate with hub resources to minimize therapy gaps.
• Serve as a liaison with LTC pharmacies to coordinate dispensing, benefit investigations, and troubleshoot adjudication/distribution issues.
• Track, synthesize, and communicate field insights to inform training and distribution strategies

Kenntnisse

Cross-functional work

HIPAA knowledge

Patient focus

Travel up to 60%

Communication skills

Ausbildung

Bachelor's degree

Advanced degrees preferred

Tools

Microsoft Office

Jobbeschreibung

Acadia Pharmaceuticals seeks a Long-Term Care Patient Access Manager to support healthcare providers and facilities navigating access to therapies in long-term care settings. This field-based, non-promotional role serves as a trusted liaison among LTC facilities, payers, pharmacies, and hub resources to ensure timely treatment.

Maintain on-site LTC presence, educate providers on access pathways, and collaborate with cross-functional teams to resolve payer issues, with up to 60% travel and a