Field-Based Information & Referral Navigator

City of Miami; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

City of Miami is seeking a field-based intake specialist to assess and determine eligibility for homeless outreach and service navigation. The role includes coordinating with shelters, housing pathways, and community providers to support at-risk individuals and families.

Responsibilities include conducting assessments, documenting findings, and referring clients to appropriate resources. A valid driver’s license and ability to work varied shifts are required.

Qualifications

• Public-facing communication and interpersonal skills are required.
• Experience in outreach or community services is preferred.
• Familiarity with HMIS or client data systems is a plus.

Responsibilities

• Conduct field-based intake and eligibility assessments for clients experiencing homelessness.
• Verify eligibility and determine appropriate shelter, housing, or service referrals.
• Enter and maintain client data accurately in HMIS and related systems.

Skills

Public-facing communication

Community engagement

Documentation & data entry

Team coordination (informal)

Education

High school diploma or equivalent

Job description

City of Miami is seeking a field-based intake specialist to assess and determine eligibility for homeless outreach and service navigation. The role includes coordinating with shelters, housing pathways, and community providers to support at-risk individuals and families.

Responsibilities include conducting assessments, documenting findings, and referring clients to appropriate resources. A valid driver’s license and ability to work varied shifts are required.