Field-Based Hospitality Operations Leader

Roofstock, Inc.; Rockaway Beach (OR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Generous PTO Policy

12 Paid Holidays

401k Program

Wellness and home office subsidies

Robust health, dental, vision

Job summary

Roofstock, Inc. is seeking a Hospitality Operations Manager to oversee a zone of homes, ensuring guest readiness and owner satisfaction. You will lead a team of housekeepers, coordinate tasks, and maintain strong owner relationships while upholding Roofstock's service standards.

This field-based role requires travel within the market, weekend availability, and a proactive, people-first mindset. You will collaborate with coordinators and central teams to resolve issues quickly and elevate the

Qualifications

• 3-5 years of operational experience in hospitality, property management, or related field.
• Strong communication and organizational skills.
• Experience coordinating or delivering fieldwork in a fast-paced setting.
• Proven ability to solve problems and act with urgency.
• Tech savvy and comfortable using mobile and desktop task tools.
• Valid driver's license and reliable transportation required.

Responsibilities

• Ensure homes under your stewardship are consistently FCS and guest-ready.
• Directly manage a team of housekeepers, overseeing scheduling, task assignment, performance monitoring, and coaching.

Skills

Operational Experience

Hospitality Management

Team Leadership

Communication

Problem Solving

Job description

Roofstock, Inc. is seeking a Hospitality Operations Manager to oversee a zone of homes, ensuring guest readiness and owner satisfaction. You will lead a team of housekeepers, coordinate tasks, and maintain strong owner relationships while upholding Roofstock's service standards.

This field-based role requires travel within the market, weekend availability, and a proactive, people-first mindset. You will collaborate with coordinators and central teams to resolve issues quickly and elevate the