Field-Based Healthcare Case Manager — LTSS

Apidel Technologies; Virginia; Hybrid; USD 60,000 - 86,000; Full time

Job summary

Aetna LTSS is seeking an Analyst, Case Management to support members in Stafford, VA. This field-based role requires travel up to 70% to meet members face to face and coordinate care.

You will assess needs, develop care plans, provide crisis intervention, and educate members to promote healthier lifestyles while complying with regulatory standards.

Strong communication, motivational interviewing, and ability to work across teams are essential.

Qualifications

• 2 years experience in behavioral health or related field
• Must reside in Stafford, Virginia area or surrounding areas
• Must travel up to 70% with mileage reimbursement
• Bachelor's degree or nonlicensed master’s in behavioral health or human services preferred
• Certification in LMHP, QMHP, LMSW, LBSW, MSW or BSW preferred

Responsibilities

• Conduct comprehensive assessments of referred members’ needs/eligibility and determine approach to case resolution
• Apply clinical judgment to develop strategies to reduce risk factors
• Perform crisis intervention and provide follow-up as clinically indicated
• Provide coaching, information and support to empower member decisions
• Monitor and document care plans in compliance with guidelines

Skills

Effective communication

Multitasking

Motivational interviewing

Care coordination

Influencing/advocacy

Education

Bachelor's degree or Master’s (behavioral health/human services)

LMHP/QMHP/LMSW/LBSW/MSW/BSW certification preferred

Tools

Microsoft Excel

Outlook

Teams

Job description

Aetna LTSS is seeking an Analyst, Case Management to support members in Stafford, VA. This field-based role requires travel up to 70% to meet members face to face and coordinate care.

You will assess needs, develop care plans, provide crisis intervention, and educate members to promote healthier lifestyles while complying with regulatory standards.

Strong communication, motivational interviewing, and ability to work across teams are essential.