Travel-Ready Field LTSS Case Manager

CVSHealth; Harrisonburg (VA); On-site; USD 29,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health in Harrisonburg, Virginia is seeking an Analyst, Case Management within Aetna’s LTSS team. This full-time, field-based role requires travel about 70% of the time to meet members face to face and delivers care coordination, education, and support.

You will evaluate member needs, coordinate care plans, and work with clinical teams to overcome barriers. A Bachelor’s degree or higher in behavioral health or human services and relevant licensure is preferred; 2 years of related experience

Qualifications

• 2 years’ experience in behavioral health, social services or related field
• Must reside in Harrisonburg, Virginia or Surrounding Areas
• Must be willing and able to travel up to 75% of the time; mileage reimbursed per policy

Responsibilities

• Collaborate and inform the case management process to facilitate appropriate healthcare outcomes for members by providing care coordination, support, and education.
• Evaluate members using care management tools and information to determine needs and plan case resolution.
• Identify risk factors and service needs that impact outcomes and escalate to appropriate clinical teams as needed.
• Coordinate and monitor care plan activities and progress.
• Participate in case conferences and collaborate with Medical Directors to improve quality of care.

Skills

Care coordination

Motivational interviewing

Member coaching

Communication with providers

Education

Bachelor's degree or master's level clinician

LMHP/QMHP/LMSW/LBSW/MSW/BSW certification

Tools

Care management tools

Job description

CVS Health in Harrisonburg, Virginia is seeking an Analyst, Case Management within Aetna’s LTSS team. This full-time, field-based role requires travel about 70% of the time to meet members face to face and delivers care coordination, education, and support.

You will evaluate member needs, coordinate care plans, and work with clinical teams to overcome barriers. A Bachelor’s degree or higher in behavioral health or human services and relevant licensure is preferred; 2 years of related experience