Field-Based LTSS Case Manager & Care Coordinator

CVS Health; Staunton (VA); On-site; USD 29,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) retirement plan

Job summary

CVS Health is seeking a Field-based Analyst, Case Management for the LTSS team out of Harrisonburg, Virginia. The role requires traveling up to 75% to meet members face to face and deliver care coordination and education to improve outcomes.

Expected qualifications include a bachelor’s degree (master’s preferred in behavioral health or human services) and at least 2 years in behavioral health or related fields, with relocation/transportation support and a strong focus on quality and compliance.

Qualifications

• 2 years' experience in behavioral health, social services or related field
• Must reside in Harrisonburg, Virginia or surrounding areas
• Must possess reliable transportation and be willing to travel up to 75% of the time. Mileage reimbursed

Responsibilities

• Collaborate to inform the case management process to facilitate healthcare outcomes
• Evaluate member needs and benefit plans to recommend case resolutions
• Coordinate and monitor care plan activities and progress
• Identify risk factors and escalate quality of care issues
• Use negotiation and motivational interviewing to support member engagement and choices
• Support members in making informed healthcare decisions

Skills

Behavioral health

Social services

Travel required

Education

Bachelor's degree

Master's degree (behavioral health or related)

Job description

CVS Health is seeking a Field-based Analyst, Case Management for the LTSS team out of Harrisonburg, Virginia. The role requires traveling up to 75% to meet members face to face and deliver care coordination and education to improve outcomes.

Expected qualifications include a bachelor’s degree (master’s preferred in behavioral health or human services) and at least 2 years in behavioral health or related fields, with relocation/transportation support and a strong focus on quality and compliance.