Field-Based ECM Care Lead (Hybrid)

Pacific Health Group; Visalia (CA); Híbrido; USD 40 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monthly stipend

Mileage reimbursement

PTO + paid sick time

11 paid holidays

Volunteer hours

Employee medical benefits (employer 90

Employer-paid medical

FSA

Disability insurance

EAP

401(k) with company match

Team events

Resumo da oferta

Pacific Health Group is seeking a Lead Care Coordinator to join our Enhanced Care Management programs. This field-based, hybrid role focuses on arranging services, supporting members in the community, and building trusted relationships.

You will travel up to 60-70% within the county, manage a caseload, coordinate care across medical and behavioral health, and document in real-time. Residency in the hiring county is required and bilingual Spanish is a plus.

Qualificações

• Residency: Must reside in hiring county
• Experience: 3-5 years in case management, social services, or healthcare (preferred)
• Experience with Medi-Cal, CalAIM, or Enhanced Care Management (preferred)
• Working experience of healthcare systems and community resources is a plus
• Excellent communication, organization, and time management skills
• Proficiency with documentation systems and technology
• Ability to effectively communicate both written and verbally
• Bilingual proficiency in Spanish (preferred)

Responsabilidades

• Develop and manage individualized care plans
• Coordinate appointments, services, and follow-ups across providers
• Support transitions of care (hospital discharge, referrals, etc.)
• Build trust through consistent, in-person engagement
• Advocate for timely access to care, services, and resources
• Support members navigating housing, food access, transportation, and behavioral health needs
• Represent Pacific Health Group in the community through outreach events and partnerships
• Document in real-time or by end of day using internal systems
• Maintain compliance with Medi-Cal, CalAIM, and ECM program requirements
• Partner with internal teams, providers, and community stakeholders

Descrição da oferta de emprego

Pacific Health Group is seeking a Lead Care Coordinator to join our Enhanced Care Management programs. This field-based, hybrid role focuses on arranging services, supporting members in the community, and building trusted relationships.

You will travel up to 60-70% within the county, manage a caseload, coordinate care across medical and behavioral health, and document in real-time. Residency in the hiring county is required and bilingual Spanish is a plus.