Hybrid Lead Care Manager, ECM - Community Health

Heritage Health Network; Palm Desert (CA); Hybrid; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Insurance (medical, dental, vision)

Paid time off

Quarterly bonuses

Hybrid work model

Zusammenfassung

Heritage Health Network (HHN) is seeking a Lead Care Manager to support members through Enhanced Care Management (ECM) in a hybrid role. The position combines field visits (2 days) and remote work (3 days) to coordinate personalized care plans across Low Desert regions near Palm Desert.

Responsibilities include serving as the primary contact, collaborating with healthcare teams, and driving education, advocacy, and engagement while travel within Orange County is expected.

Qualifikationen

• Experience in care or case management (community-based preferred).
• Knowledge of Medi-Cal and ECM strongly preferred.
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Willingness to travel within Orange County.
• Hybrid work flexibility and growth opportunities.

Aufgaben

• Serve as the primary point of contact for members and coordinate their care.
• Develop and manage personalized care plans with members and providers.
• Collaborate with healthcare teams and community resources.
• Support members through education, advocacy, and engagement.
• Identify and address gaps in care.
• Maintain accurate, timely documentation.

Kenntnisse

Care management

Communication skills

Team-oriented

Travel readiness

Patient advocacy

Jobbeschreibung

Heritage Health Network (HHN) is seeking a Lead Care Manager to support members through Enhanced Care Management (ECM) in a hybrid role. The position combines field visits (2 days) and remote work (3 days) to coordinate personalized care plans across Low Desert regions near Palm Desert.

Responsibilities include serving as the primary contact, collaborating with healthcare teams, and driving education, advocacy, and engagement while travel within Orange County is expected.