Field Community Health Advocate & Navigator

Jobtome; Canal Winchester (OH); On-site; USD 23,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare is seeking a Community Health Worker to support vulnerable members by navigating health plans, arranging transportation, and coordinating care in community settings. The role involves home visits, provider outreach, and collaboration with the health care services team.

The position requires strong communication, organization, and customer service skills, plus the ability to travel extensively within the local area to assist members with Medicaid eligibility and access to

Qualifications

• At least 1 year of health care experience in underserved or special needs populations or equivalent experience.
• CHW certification may be required for certain states depending on contract requirements.
• Valid and unrestricted driver’s license with reliable transportation for travel.
• Ability to multi-task while speaking with members.
• Excellent customer service, organizational, and time-management skills.
• Ability and willingness to learn other lines of business, programs and software systems.

Responsibilities

• Engages with members as an advocate and resource to support management of health care needs.
• Collaborates with the health care services team providing non-clinical paraprofessional duties in the field (home visits, facilities, provider offices).
• Helps members navigate and maximize health plan benefits, including scheduling appointments and arranging transportation.
• Assists members in accessing social services and community resources.
• Locates disconnected members and conducts outreach to those with special needs.

Skills

Health care experience

Customer service

Driver's license

Multi-tasking

Verbal and written communication

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Molina Healthcare is seeking a Community Health Worker to support vulnerable members by navigating health plans, arranging transportation, and coordinating care in community settings. The role involves home visits, provider outreach, and collaboration with the health care services team.

The position requires strong communication, organization, and customer service skills, plus the ability to travel extensively within the local area to assist members with Medicaid eligibility and access to