Field-Based Community Health Advocate

Molina Healthcare, Inc.; Marysville (WA); On-site; USD 23,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Job summary

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy activities and serve as a local member advocate. You will engage with vulnerable members, help them navigate health plan benefits, and assist with access to social services across home and community settings.

The role emphasizes non-clinical paraprofessional duties, collaboration with care teams, and travel within the local area to meet members where they are most in need.

Qualifications

• At least 1 year of health care experience, preferably with underserved populations.
• CHW certification may be required for certain states.
• Valid and unrestricted driver's license and reliable transportation for travel.
• Ability to multi-task while speaking with members.
• Excellent customer service skills.
• Organizational and time-management skills.
• Ability and willingness to learn other programs and software systems.

Responsibilities

• Engages with members as an advocate and resource to support health care needs.
• Collaborates with the health care services team providing non-clinical duties in the field (home visits, facilities, offices).
• Helps members navigate and maximize health plan benefits (appointments, transportation, prescriptions, follow-ups).
• Assists members in accessing social services (housing, food, employment).
• Provides outreach to locate/disconnected members with special needs.
• Conducts research to locate hard-to-reach members (databases, providers, caregivers, shelters).
• Participates in outreach and project-based activities requiring member contact.
• Guides members to maintain Medicaid eligibility and other resources.
• Local travel 50-80% may be required.

Skills

Customer service

Communication skills

Time management

Multi-tasking

Driving

Education

CHW certification may be required

Tools

Microsoft Office

Job description

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy activities and serve as a local member advocate. You will engage with vulnerable members, help them navigate health plan benefits, and assist with access to social services across home and community settings.

The role emphasizes non-clinical paraprofessional duties, collaboration with care teams, and travel within the local area to meet members where they are most in need.