Field Community Health Advocate

Jobtome; Hill Township (AR); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy. You will work as a local resource to engage vulnerable members in managing health care needs and help navigate plan benefits.

Responsibilities include in-home visits, coordination with the health care services team, and outreach to connect members with social services. Expect significant local travel and commitment to quality member care.

Qualifications

• At least 1 year of health care experience or equivalent.
• CHW certification may be required for certain states.
• Driver’s license with reliable transportation.
• Ability to multitask while assisting members.
• Excellent customer service skills.
• Strong organizational and time-management abilities.

Responsibilities

• Advocate for members and provide resource support for health care needs.
• Collaborate with health care services team to perform non-clinical field duties (home visits, shelter/provider offices).
• Help members navigate and maximize Medicaid benefits and other financial resources.
• Assist in accessing social services (housing, food, employment, etc.).
• Provide outreach to locate and assist disconnected members with special needs.
• Conduct outreach and research to locate hard-to-contact members using databases, providers or community locations.
• Participate in outreach programs, telephonic or in-person, as needed.
• Travel locally 50-80% as required by state/contractual needs.

Skills

Customer service

Time management

Multitasking

Verbal communication

Written communication

Tools

Microsoft Office

Job description

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy. You will work as a local resource to engage vulnerable members in managing health care needs and help navigate plan benefits.

Responsibilities include in-home visits, coordination with the health care services team, and outreach to connect members with social services. Expect significant local travel and commitment to quality member care.