Field-Based Community Health Advocate

4004 Aetna Medicaid Administrators; Louisiana; Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health, based in Louisiana, seeks a Community Health Worker to serve as a vital link between members, care teams, and community resources. The CHW conducts home visits, supports care plan implementation, and helps members access healthcare and social services, requiring extensive field travel.

This role emphasizes strong communication, documentation, and collaboration with interdisciplinary teams to improve health outcomes and navigate complex health systems.

Qualifications

• High School Diploma or GED.
• 3–5 years of relevant healthcare, social services, care coordination, or case management experience.
• Experience within a Managed Care Organization (MCO) preferred or related healthcare setting.
• 1–2 years of experience providing clinical support services.
• 1 year of community outreach experience and knowledge of Louisiana resources.

Responsibilities

• Conduct home visits with members to reinforce care plans and encourage healthy behaviors.
• Assist members in identifying healthcare and social needs that impact their overall well-being.
• Support care plan implementation and collaborate with care management teams to address member needs.
• Develop individualized strategies to improve member engagement and health outcomes.

Skills

Customer service

Communication

Problem-solving

Documentation

Time management

Self-motivation

Education

High School Diploma or GED

Tools

Electronic health record systems

Microsoft Office/Teams/Outlook

Job description

CVS Health, based in Louisiana, seeks a Community Health Worker to serve as a vital link between members, care teams, and community resources. The CHW conducts home visits, supports care plan implementation, and helps members access healthcare and social services, requiring extensive field travel.

This role emphasizes strong communication, documentation, and collaboration with interdisciplinary teams to improve health outcomes and navigate complex health systems.