Field-Based Community Health Advocate

CVS Health; Charleston (WV); Remote; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health's ABHWV is seeking a Community Health Worker (CHW) to support Medicaid members across West Virginia. This full-time, field-based teleworker role requires WV residency and extensive travel, with mileage reimbursement.

You will engage with members in homes and community settings, provide outreach and advocacy, and coordinate care with a multidisciplinary team. A CHW cert within 12 months is preferred; strong communication and cultural competency are essential.

Qualifications

• High School Diploma or higher required.
• 2+ years relevant experience in healthcare, community-based, or social services.
• Complete an approved CHW certification program within 12 months of hire.
• Must possess reliable transportation and travel up to 70% of the time; mileage reimbursed.

Responsibilities

• Conduct home visits to assist members with resources, appointments, and transportation.
• Complete telephonic and/or email outreach to members and organizations.
• Collaborate with care team members, providers, and community partners.
• Assess gaps in care and develop interventions to address needs.
• Connect with community resources to support member needs.
• Document all outreach and care coordination in the electronic health record.
• Maintain member confidentiality and HIPAA compliance.
• Travel extensively (70%+) to member homes and community sites.

Skills

Healthcare experience

Community-based work

MS Office proficiency

Driver's license & own vehicle

IT troubleshooting

Education

High School Diploma/GED

Tools

Microsoft Office 365

Job description

CVS Health's ABHWV is seeking a Community Health Worker (CHW) to support Medicaid members across West Virginia. This full-time, field-based teleworker role requires WV residency and extensive travel, with mileage reimbursement.

You will engage with members in homes and community settings, provide outreach and advocacy, and coordinate care with a multidisciplinary team. A CHW cert within 12 months is preferred; strong communication and cultural competency are essential.