Field-Based Client Success & Growth Manager

Affinity Waste Solutions LLC; Sanford (FL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health and dental coverage

401(k) with company match

Monthly car allowance

Cell phone stipend

Expense reimbursement for travel

Job summary

Affinity Waste Solutions LLC is seeking a Client Success Manager to support a growing portfolio of multifamily clients in Central Florida. The role emphasizes relationship-building with property teams, in-person visits, onboarding support, and identifying opportunities for additional services, while collaborating with Sales and Operations to drive revenue growth.

This field-based role requires travel to properties up to 50% of the time and offers a base salary with commissions.

Qualifications

• Experience in multifamily housing, property management, or related industry.
• Strong relationship-building and communication skills.
• Highly organized and able to manage multiple accounts.
• Self-motivated and comfortable working in a field-based role.
• Willingness to travel locally up to 50%.
• Interest in growing within sales and business development.

Responsibilities

• Build relationships with property managers and onsite teams across assigned markets.
• Conduct regular in-person property visits to maintain strong client engagement.
• Support properties with onboarding, training, and service questions.
• Identify opportunities for additional services and revenue expansion.
• Partner with the Sales team to generate and qualify new opportunities.
• Assist with property re-orientations and client support as needed.
• Help collect testimonials and client feedback to support regional growth.
• Document activity and client interactions in our CRM system.

Skills

Relationship-building

Communication skills

Organization

Field-based work

Travel readiness

Sales potential

CRM software

Tools

CRM software

Job description

Affinity Waste Solutions LLC is seeking a Client Success Manager to support a growing portfolio of multifamily clients in Central Florida. The role emphasizes relationship-building with property teams, in-person visits, onboarding support, and identifying opportunities for additional services, while collaborating with Sales and Operations to drive revenue growth.

This field-based role requires travel to properties up to 50% of the time and offers a base salary with commissions.