Field-Based CFSP Trauma-Informed Care Coordinator

Elevance Health (Anthem); North Carolina; On-site; USD 52,000 - 76,000; Full time

Job summary

Elevance Health is seeking a CFSP Managed Care Coordinator in North Carolina. This field-based role supports Medicaid infants, children, youth, and families through integrated care management across physical health, behavioral health, I/DD, LTSS, and pharmacy, ensuring seamless, coordinated care for members.

You will collaborate with County Child Welfare Workers, conduct telephonic or in-person assessments, set short- and long-term goals with members and families, and coordinate care with a

Qualifications

• Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the program population or other related community-based organizations.
• Experience with the child welfare population is preferred.

Responsibilities

• Provide integrated whole-person Care Management under the CFSP Care Management model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs.
• Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population and coordinating cross-agency care to support children's diverse needs, including physical, behavioral, social, educational, and legal aspects.
• Collaborate closely with each Member's County Child Welfare Worker to align health care needs with permanency planning goals.
• Work with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, and stakeholders in the child welfare system, to coordinate care (e.g., coordination involving juvenile justice awareness).
• Conduct telephonic or face-to-face assessments using predefined questions to identify, evaluate, coordinate, and manage member program needs.
• Identify members with potential clinical health care needs using predefined tools, coordinating their cases with clinical healthcare management and an interdisciplinary team for care coordination support.
• Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-effective and efficient service utilization.
• Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians.
• Identify members who would benefit from expanded services.

Skills

Trauma-informed care

Care coordination

Cross-functional collaboration

Telephonic assessments

Patient/provider interaction

Education

BA/BS degree

Job description

Elevance Health is seeking a CFSP Managed Care Coordinator in North Carolina. This field-based role supports Medicaid infants, children, youth, and families through integrated care management across physical health, behavioral health, I/DD, LTSS, and pharmacy, ensuring seamless, coordinated care for members.

You will collaborate with County Child Welfare Workers, conduct telephonic or in-person assessments, set short- and long-term goals with members and families, and coordinate care with a