Field-Based Trauma-Informed Care Coordinator

Elevance Health (Anthem); North Carolina; On-site; USD 50,000 - 70,000; Full time

Job summary

Elevance Health in North Carolina seeks a CFSP Managed Care Coordinator to manage member care plans in the NC CFSP program. This field-based role in Rutherford County requires travel to client sites and coordination with county welfare and health professionals to ensure integrated care for children and families.

The role emphasizes trauma-informed care, collaboration with county workers, and development of short- and long-term goals with members and families, with some office meetings as needed.

Qualifications

• Requires BA/BS degree with at least 1 year of experience working with the CFSP population or related community-based organizations.
• Preference for BA/BS in health, psychology, sociology, social work, nursing or related human services field.
• Two (2) years of experience working directly with individuals served by the child welfare system is preferred.
• Colocation is a possibility that could require reporting to office location 1–3 days per week as needed.
• Travels to worksite and other locations as needed.

Responsibilities

• Provide integrated whole-person Care Management under the CFSP Care Management model across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs.
• Offer Trauma-Informed Care by recognizing ACEs and coordinating cross-agency care for children’s diverse needs.
• Collaborate with each Member's County Child Welfare Worker to align health care needs with permanency goals.
• Work with a multidisciplinary care team to coordinate care with primary care, behavioral health, specialty providers, and child welfare stakeholders.
• Conduct telephonic or face-to-face assessments to identify, evaluate, coordinate, and manage member program needs.
• Identify members with potential clinical health care needs and coordinate with an interdisciplinary team for care coordination support.
• Oversee non-clinical needs of members with chronic illnesses or disabilities for cost‑effective service utilization.
• Set short- and long-term goals with members, caregivers, families, and physicians.

Education

BA/BS degree

Job description

Elevance Health in North Carolina seeks a CFSP Managed Care Coordinator to manage member care plans in the NC CFSP program. This field-based role in Rutherford County requires travel to client sites and coordination with county welfare and health professionals to ensure integrated care for children and families.

The role emphasizes trauma-informed care, collaboration with county workers, and development of short- and long-term goals with members and families, with some office meetings as needed.