Field-Based Case Manager: Community Care & Support

Humana; Richland Center (WI); Remote; USD 54,000 - 73,000; Full time

Job summary

Humana, in partnership with Inclusa, seeks a Case Manager to serve Wisconsin Family Care members in Richland and Iowa Counties. Reporting to the Manager of Care Coaching, you will conduct comprehensive assessments, develop a Member Care Plan, coordinate with a Field Care Nurse, and support non-medical needs.

This full-time role requires a Bachelor's degree in human services or related field (or 3 years with other degree), a valid driver's license, and willingness to travel up to 40%.

Qualifications

• A Bachelor's degree in human services or a related field is required, with at least 1 year of experience serving frail elders or adults with disabilities, or a Bachelor's degree in another field with at least 3 years of such experience.

Responsibilities

• Assess members health and safety needs to develop a comprehensive Member Care Plan (MCP).
• Coordinate with a Field Care Nurse to address health and safety needs within MCP.
• Conduct face-to-face social assessments at enrollment and at least every six months, typically at the member's residence.
• Conduct quarterly in-person visits and maintain monthly contact with members by phone.
• Arrange support services including social integration, community resources, employment, housing, and other non-medical needs.
• Ensure cost-effective service delivery.
• Evaluate risk factors and provide education to members.
• Maintain accurate documentation including case notes, service authorizations, and MCP updates.

Education

Bachelor's degree in human services or related field

Bachelor's degree in another field with at least 3 years of relevant experience

Job description

Humana, in partnership with Inclusa, seeks a Case Manager to serve Wisconsin Family Care members in Richland and Iowa Counties. Reporting to the Manager of Care Coaching, you will conduct comprehensive assessments, develop a Member Care Plan, coordinate with a Field Care Nurse, and support non-medical needs.

This full-time role requires a Bachelor's degree in human services or related field (or 3 years with other degree), a valid driver's license, and willingness to travel up to 40%.