Field-Based Care Coordination Specialist - Ohio

CVS Health; Mason (OH); Remote; USD 29,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

CVS Health is seeking a Field-Based Case Management Coordinator in Ohio. This full-time role expects travel within the Western Ohio region to member homes and locations, up to 50% of the time, with hours typically 8-5, Monday through Friday, and occasional longer days to meet member needs.

You will evaluate member needs, coordinate care plans, and collaborate with multidisciplinary teams to improve healthcare outcomes for children and families.

Qualifications

• 2+ years of experience in behavioral health, social services, or human services.
• 2+ years of experience with personal computers, keyboard and multi-system navigation, and MS Office Suite applications (Outlook, Word, Excel, SharePoint).
• 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
• 2+ years experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
• 2+ year of experience with Ohio delivery systems, including local community networks and resources.
• Must reside in the West Region of Ohio; Counties include Butler, Hamilton, Clermont, Warren, Montgomery, Allen, Hardin, Defiance, or Lucas.
• Willing and able to travel within the assigned region up to 50% of the time; Some travel to the New Albany office may be required for trainings/meetings.
• Reliable transportation required.
• Willing and able to work beyond core business hours of Monday-Friday, 8am-5pm, as needed.

Responsibilities

• Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems.
• Evaluation of Members: Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services.
• Coordinates and implements assigned care plan activities and monitors care plan progress.
• Enhancement of Medical Appropriateness and Quality of Care: Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health/behavioral health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.
• Monitoring, Evaluation and Documentation of Care: Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

Skills

Behavioral health

Case management

MS Office

Child welfare

Communication

Education

Bachelor's or Master's in behavioral health

Tools

SharePoint

Outlook

Word

Excel

Job description

CVS Health is seeking a Field-Based Case Management Coordinator in Ohio. This full-time role expects travel within the Western Ohio region to member homes and locations, up to 50% of the time, with hours typically 8-5, Monday through Friday, and occasional longer days to meet member needs.

You will evaluate member needs, coordinate care plans, and collaborate with multidisciplinary teams to improve healthcare outcomes for children and families.