Field-Based Behavioral Health Case Manager

CVS Health; Lexington (KY); Hybrid; USD 54,000 - 117,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health in Kentucky seeks a licensed behavioral health professional to coordinate member care across behavioral health, medical, and community providers. You will assess needs, develop care plans, and lead interdisciplinary collaboration to improve outcomes and cost-effectiveness.

The role requires field-based work in the Eastern Mountain Region, strong communication and documentation skills, and the ability to manage complex cases while maintaining HIPAA guidelines.

Qualifications

• Active, unrestricted licensure as an LCSW, LPC, LMFT, Psychologist, or other qualified behavioral health professional in accordance with state requirements.
• Masters degree in Social Work, Counseling, Psychology, Human Services, or a related field
• Minimum of three (3) years of experience in behavioral health, case management, care coordination, or a related setting.
• Experience conducting behavioral health assessments and developing member-centered care plans.
• Knowledge of mental health, substance use disorders, trauma-informed care, recovery principles, and community-based services.
• Experience coordinating care across providers, families, community agencies, and other service systems.
• Strong communication, clinical judgment, documentation, and organizational skills.
• Ability to manage complex cases and support members with behavioral health and psychosocial needs.
• Proficiency with electronic health records and care management systems.

Responsibilities

• Conduct behavioral health and psychosocial assessments.
• Develop, implement, and monitor individualized care plans.
• Coordinate services across behavioral health, medical, and community providers.
• Support discharge planning and transitions of care.
• Advocate for members and connect them to community resources.
• Monitor member progress, identify barriers, and facilitate problem-solving to improve outcomes.
• Participate in interdisciplinary care team meetings and provider collaboration.

Skills

Strong communication

Clinical judgment

Documentation

Organizational skills

Education

Masters degree in Social Work, Counseling, Psychology, Human Services, or related field

Tools

Electronic health records

Care management systems

Job description

CVS Health in Kentucky seeks a licensed behavioral health professional to coordinate member care across behavioral health, medical, and community providers. You will assess needs, develop care plans, and lead interdisciplinary collaboration to improve outcomes and cost-effectiveness.

The role requires field-based work in the Eastern Mountain Region, strong communication and documentation skills, and the ability to manage complex cases while maintaining HIPAA guidelines.