Field Automation Solutions Engineer

Applied Industrial Technologies; Kent (WA); On-site; USD 78,000 - 126,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

life insurance

time off

employee assistance

Job summary

Olympus Controls, a fast-paced Automation Company, is seeking a Sales Engineer to join our growing team. You will manage a geographic territory, provide on-site and in-office application consulting, and drive solution-based sales with customers and suppliers.

You will use the CRM to track opportunities, develop a territory plan, and support pre-sale and post-sale activities, including training and seminars.

Qualifications

• Engineering degree in mechanical/electrical/software/mechatronics or equivalent.

Responsibilities

• Manage customer relationships
• Onsite and in-office customer application consulting combined with proactive and reactive selling to new and existing customers
• Perform all steps of the sales cycle from investigation of new clients, to assessing the customer's needs, recommending solutions, closing sales and providing post-sale support
• Interface with key suppliers and advocate for the customer in applications, quoting, post-sales support and returns/repair processes
• Use the company's CRM to enter and update customer and supplier information and track opportunities
• Manage pre-sale and post-sale technical support needs of the customer
• Develop skills of cold calling, lead follow-up, on-site product marketing, training, and involving suppliers
• Expected 6-9 customer visits per week to discover new opportunities
• Assist with trade shows and work the booth as needed
• Assist with customer training and supplier or Olympus sponsored seminars
• Assist with supplier management activities; attend supplier events and perform joint sales calls
• Establish and maintain relationships and provide referrals to integrator partners
• Respond to customer complaints and quality issues
• Respond to action items within 24 hours and provide updates every 24 hours
• Cover duties for inside sales, applications engineers and others as needed
• Keep track of demo equipment in possession or loaned to customers
• Create quotes in accordance with Olympus standards
• Travel to customer sites within territory to evaluate application details and work with suppliers
• Out of region travel required for training up to 10 weeks first year
• Develop a territory plan and execute the plan
• Complete Professional Sales System training and use PSS tools
• 50-hour work weeks are the standard for a successful sales engineer
• Other duties as assigned

Skills

Customer relationships

Technical sales

CRM

Education

Engineering degree

Job description

Olympus Controls, a fast-paced Automation Company, is seeking a Sales Engineer to join our growing team. You will manage a geographic territory, provide on-site and in-office application consulting, and drive solution-based sales with customers and suppliers.

You will use the CRM to track opportunities, develop a territory plan, and support pre-sale and post-sale activities, including training and seminars.