Field Auto Damage Trainee — Training & Growth

Geico; Boston (MA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Health and wellness benefits starting

Paid Time Off and Holidays

401(k) with match

Tuition assistance

Job summary

GEICO in Boston, MA seeks a Field Auto Damage Trainee to inspect vehicle damage, estimate repair costs, and negotiate settlements with body shops and rental providers. Customer-facing experience and a valid driver’s license are preferred; training includes hands-on activity at the Ashburn, VA facility and field centers.

Benefits begin day one with paid time off and a robust training path. The role requires availability in evenings/weekends/holidays and offers competitive compensation, plus a

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• Valid driver’s license that meets company underwriting guidelines required.

Responsibilities

• Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Customer service

Interpersonal skills

Problem solving

Empathy

Education

High School Diploma or GED

College degree preferred

Job description

GEICO in Boston, MA seeks a Field Auto Damage Trainee to inspect vehicle damage, estimate repair costs, and negotiate settlements with body shops and rental providers. Customer-facing experience and a valid driver’s license are preferred; training includes hands-on activity at the Ashburn, VA facility and field centers.

Benefits begin day one with paid time off and a robust training path. The role requires availability in evenings/weekends/holidays and offers competitive compensation, plus a