Field Auto Damage Claims Adjuster – Independent & Impactful

VetJobs; State College (Centre County); On-site; USD 73,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision

Wellness & mental health programs

Paid time off

Paid & unpaid sick leave

Military leave & pay

Career development & tuition aid

Job summary

Progressive is seeking an auto damage claims adjuster to act as the primary contact for customers, directing the repair process from start to finish. This field position involves independent work, collaboration with body shops, and occasional office reporting within the DuBois, PA area.

Ideal candidates will show leadership, conflict management, attention to detail, and a passion for superior customer service. Travel within the assigned territory is frequent, with a company car provided.

Qualifications

• Minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies
• Location: Territory around DuBois, St. Mary’s, and Clarion, PA with possible coverage outside these areas

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions in line with standards and laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Skills

Customer service

Negotiation

Field work

Decision making

Attention to detail

Education

High School/GED

Job description

Progressive is seeking an auto damage claims adjuster to act as the primary contact for customers, directing the repair process from start to finish. This field position involves independent work, collaboration with body shops, and occasional office reporting within the DuBois, PA area.

Ideal candidates will show leadership, conflict management, attention to detail, and a passion for superior customer service. Travel within the assigned territory is frequent, with a company car provided.