Field Auto Damage Claims Adjuster – Independent & Impactful

Progressive; Burlingame (CA); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar company

Medical, dental & vision

Wellness & mental health programs

HSA/HDHP options

Paid time off

Parental & family leave

Tuition assistance

Job summary

Progressive is seeking an auto damage claims adjuster to serve as the primary contact with customers, guiding the repair process from start to finish. The role involves independent field work, coordination with body shops to set repair pricing and liability assessment, and occasional office reporting within the assigned territory.

Ideal candidates bring leadership, conflict management skills, and high attention to detail with a passion for service.

Qualifications

• Four years of relevant work experience with one year appraisal/estimate or insurance experience.
• Associate's degree + three years relevant work experience with one year appraisal/estimatics or insurance experience
• Bachelor's degree + one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Responsibilities

• Serve as Progressive’s point of contact with customers—directing and making decisions regarding the repair process from beginning to end.
• Work independently managing your own inventory while coordinating with body shops to negotiate repair pricing and assess liability.
• You may be required to report into an office occasionally and may cover assignments outside your geographical area.

Education

Associate's degree

Bachelor's degree

Job description

Progressive is seeking an auto damage claims adjuster to serve as the primary contact with customers, guiding the repair process from start to finish. The role involves independent field work, coordination with body shops to set repair pricing and liability assessment, and occasional office reporting within the assigned territory.

Ideal candidates bring leadership, conflict management skills, and high attention to detail with a passion for service.