Field Auto Damage Claims Adjuster — Company Car

Progressive; Portsmouth (NH); On-site; USD 68,000 - 84,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision

Wellness programs

Health care flexible spending accounts

Life insurance

Paid time off

Paid sick leave where applicable

Parental & family leave

Diversity & ERGs

Career development & tuition support

Job summary

Progressive is seeking an auto damage claims adjuster to serve as the primary contact with customers, directing and making decisions about the repair process from start to finish. This field role includes a company car and frequent driving within the Portsmouth area.

You will manage your own assignments while collaborating with body shops and others to negotiate repair pricing, assess liability, and ensure adherence to Progressive’s standards and local laws.

Qualifications

• Minimum 4 years of relevant work experience with 1 year appraisal/estimatics or insurance experience.
• Associate's degree plus 3 years of relevant experience with 1 year appraisal/estimatics or insurance experience.
• Bachelor's degree plus 1 year appraisal/estimatics or insurance experience.
• Valid driver’s license and auto insurance; compliance with Progressive driving standards.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Skills

Leadership

Conflict management

Attention to detail

Customer service

Education

4+ years insurance/estimation experience

Associate's degree + 3+ years

Bachelor's degree + 1+ year

Job description

Progressive is seeking an auto damage claims adjuster to serve as the primary contact with customers, directing and making decisions about the repair process from start to finish. This field role includes a company car and frequent driving within the Portsmouth area.

You will manage your own assignments while collaborating with body shops and others to negotiate repair pricing, assess liability, and ensure adherence to Progressive’s standards and local laws.