Field Auto Claims Adjuster – Company Car, Growth

Progressive Insurance; Wisconsin; On-site; USD 68,000 - 84,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision

Wellness programs

Health care flexible spending accounts

Paid time off

Paid & unpaid sick leave

Parental & family leave

Diversity and inclusion culture

Tuition assistance

Job summary

Progressive Insurance is seeking an auto damage claims adjuster to be the primary contact for customers, guiding repair decisions from start to finish. You will manage your own field assignments and negotiate with body shops while ensuring fair settlements.

The role demands leadership, conflict resolution, and a keen attention to detail, with a focus on delivering excellent service. A field position with possible office reporting and travel within the assigned area is expected.

Qualifications

• Four years of relevant work experience, with one year in appraisal/estimatics or insurance.
• Alternative: Associate's degree plus three years in appraisal/estimatics or insurance.
• Alternative: Bachelor's degree plus one year in appraisal/estimatics or insurance.
• Valid driver’s license and Progressive driving standards compliance.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations and timelines.
• Negotiate repair process with body shops.
• Document claim information and make decisions per standards and laws.
• Evaluate claim payments and resolve without payments when appropriate.
• Review and determine validity of supplement requests.

Skills

Leadership

Conflict management

Attention to detail

Customer service

Education

Associate's degree

Bachelor's degree

Job description

Progressive Insurance is seeking an auto damage claims adjuster to be the primary contact for customers, guiding repair decisions from start to finish. You will manage your own field assignments and negotiate with body shops while ensuring fair settlements.

The role demands leadership, conflict resolution, and a keen attention to detail, with a focus on delivering excellent service. A field position with possible office reporting and travel within the assigned area is expected.