Field Auto Damage Claims Adjuster — Company Car

Progressive; Bakersfield (CA); Presencial; USD 49.000 - 59.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match up to 6%

Medical, dental & vision

Wellness programs

FSA/HSA and life insurance

Paid time off

Disability insurance

Parental & family leave

Tuition assistance

Descripción de la vacante

Progressive is seeking an auto damage claims adjuster to act as the primary contact with customers, guiding repair decisions from start to finish. The role is field-based with a company car, involving travel within the assigned area and occasional office reporting.

The position requires strong leadership, conflict management, and attention to detail, with a focus on excellent customer service. Opportunities include a gainshare incentive and comprehensive benefits.

Formación

• Minimum four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• Associate’s degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience.
• Bachelor’s degree and a minimum of one year appraisal/estimatics or insurance experience.
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies.

Responsabilidades

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Conocimientos

Valid driver’s license

Auto insurance

Driving standards compliance

Field work experience

Negotiation skills

Claims handling

Educación

4+ years experience incl. appraisal/estimatics

Assoc. degree + 3 years incl. appraisal/estimatics or insurance

Bachelor’s degree + 1 year incl. appraisal/estimatics or insurance

Descripción del empleo

Progressive is seeking an auto damage claims adjuster to act as the primary contact with customers, guiding repair decisions from start to finish. The role is field-based with a company car, involving travel within the assigned area and occasional office reporting.

The position requires strong leadership, conflict management, and attention to detail, with a focus on excellent customer service. Opportunities include a gainshare incentive and comprehensive benefits.