Field Auto Claims Adjuster — Car Provided & Growth Potential

Progressive; Overland Park, Leawood (KS, KS); Vor Ort; USD 67.000 - 82.000; Vollzeit

Benefits dieser Stelle

401(k) match

Health/dental/vision insurance

Wellness programs

FSAs/HSAs

PTO & volunteer time

Sick leave & disability

Parental & family leave

DEI culture

Tuition assistance

Zusammenfassung

Progressive is seeking a field Auto Damage Claims Adjuster to serve as the main contact with customers and coordinate the repair process from start to finish. You will manage your own workload in the field, partnering with body shops and other stakeholders to negotiate pricing and assess liability.

This role involves driving within the assigned geographical area, with occasional office reporting. A company car is provided, and you may cover assignments outside your area as needed.

Qualifikationen

• Four years of relevant work experience with one year appraisal/estimatics or insurance experience
• Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Aufgaben

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Kenntnisse

Leadership

Conflict management

Attention to detail

Customer service

Ausbildung

Associate's degree + 3 years experience

Bachelor's degree + 1 year experience

Jobbeschreibung

Progressive is seeking a field Auto Damage Claims Adjuster to serve as the main contact with customers and coordinate the repair process from start to finish. You will manage your own workload in the field, partnering with body shops and other stakeholders to negotiate pricing and assess liability.

This role involves driving within the assigned geographical area, with occasional office reporting. A company car is provided, and you may cover assignments outside your area as needed.