Field Auto Appraiser: On-the-Go Claims Expert

Allstate Insurance Co.; New York (NY); Hybrid; USD 60,000 - 118,000; Full time

Benefits offered by this job

Competitive salary and benefits

Medical, dental, and vision coverage

401(k) savings plan

Ayco financial coaching

Mental health resources

Paid parental leave

Adoption reimbursement

Paid time off

Tuition reimbursement

Wellness incentives

Job summary

Allstate Insurance Co. is seeking a Field Auto Appraiser to lead auto damage evaluations and guide customers through repair or total loss processes. You will perform on-site and virtual inspections, collaborate with body shops, and write precise estimates while maintaining strong customer communication.

This field-based role requires travel and a valid driver’s license. The position emphasizes technical know-how, customer service, and flexible field work, with licensing requirements and a

Qualifications

• You have 3-5 years' experience in auto collision estimating using CCC or Mitchell.
• You have a High School Diploma or a GED
• Proficient written and verbal communication skills to effectively interact with customers
• Strong attention to detail and ability to write precise and comprehensive estimates
• Comfortable with utilizing technology and various platforms for claims processing
• Excellent time management and organizational skills to manage multiple assignments effectively
• Valid driver's license and willingness to travel as part of the job requirements

Responsibilities

• Write estimates for auto damage and guide customers through repair or total loss process.
• Conduct on-site or virtual inspections and communicate findings clearly.
• Collaborate with body shops and service providers to ensure accurate repairs.
• Evaluate claims, determine coverage, and negotiate settlements when needed.
• Utilize estimate tools and resources to support fast, fair claims handling.
• Document claims accurately and maintain policy-compliant records.

Skills

Auto Body Repair

Auto Body Shop Management

Auto Body Work

Auto Collision Repair

Auto Damage Appraisal

Automotive Body Repair

Automotive Painting

Damage Assessment

Mitchell Estimating

Negotiation

Repair Estimating

Vehicle Appraisals

Vehicle Valuation

Writing Compensation

Education

High School Diploma or GED

Tools

CCC Estimating

Mitchell Estimating

Job description

Allstate Insurance Co. is seeking a Field Auto Appraiser to lead auto damage evaluations and guide customers through repair or total loss processes. You will perform on-site and virtual inspections, collaborate with body shops, and write precise estimates while maintaining strong customer communication.

This field-based role requires travel and a valid driver’s license. The position emphasizes technical know-how, customer service, and flexible field work, with licensing requirements and a