Field Applications Specialist - Histology & MedTech

Gilder Search Group; Town of Mount Pleasant (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Lighthouse Lab Services in Westchester County, NY, is seeking a Field Application Specialist to bridge customers and internal teams, driving adoption of our flagship device and improving laboratory workflows through robotics.

The role requires 5+ years histology, ASCP cert, plus 5+ years sales/field applications, and strong communication; travel up to 50% with occasional overnights. You will lead demonstrations, training, and collaborate with sales and engineering to ensure customer success.

Qualifications

• 5+ years of hands-on histology or histotechnology experience.
• 5+ years of experience in laboratory equipment sales or field applications.
• Demonstrated success in presenting and communicating complex scientific or technical concepts to a variety of audiences.
• Comfortable in customer-facing roles with strong interpersonal, written, and verbal communication skills.
• Ability to travel up to 50%, including occasional overnights.
• Passionate about innovation in medical technology and improving patient care through smarter lab workflows.

Responsibilities

• Partner with prospective customers to evaluate their current lab workflows, identify pain points, and position solutions accordingly.
• Serve as a subject matter expert on the medical robotic device with deep knowledge of its capabilities, technical features, and clinical value.
• Lead on-site and virtual device demonstrations, workflow assessments, and user training sessions across various modes and use cases.
• Collaborate closely with the sales and engineering teams to ensure customer success, from first contact through implementation.
• Gather and communicate user feedback to the product and engineering teams, helping to shape future product enhancements and innovation roadmaps.
• Represent the company at industry events, trade shows, and customer meetings, serving as a trusted technical advisor

Skills

Histology experience

Sales experience

Communication skills

Education

ASCP certification

Job description

Lighthouse Lab Services in Westchester County, NY, is seeking a Field Application Specialist to bridge customers and internal teams, driving adoption of our flagship device and improving laboratory workflows through robotics.

The role requires 5+ years histology, ASCP cert, plus 5+ years sales/field applications, and strong communication; travel up to 50% with occasional overnights. You will lead demonstrations, training, and collaborate with sales and engineering to ensure customer success.