Field Applications Scientist: Molecular Assays & Training

Meso Scale Diagnostics, LLC.; Town of Florida (NY); On-site; USD 88,000 - 134,000; Full time

Job summary

Meso Scale Diagnostics, LLC. is seeking a scientifically focused professional to provide comprehensive consultation and support to account management in the assigned territory.

You will evaluate instrument opportunities and assist customers with MSD kitted assays and new assays in a multidisciplinary setting, based in the designated city within the territory. The role involves training customers, supporting assay development, presenting to sales teams, and collaborating with account managers to

Qualifications

• Ph.D. in Life Sciences or related field required; Master’s or Bachelor’s degree with equivalent experience considered.
• Minimum three years hands-on experience in a molecular biology, clinical, discovery, or biochemistry lab.
• Experience in a field application or scientific support position desirable.
• Experience in protein biochemistry is a plus.

Responsibilities

• Educate, train and support new/existing customers on MSD instrumentation and data analysis.
• Train customers on the use of MSD assays, instrumentation and software.
• Assist existing customers with assay troubleshooting and data analysis.
• Provide support for customers wishing to develop their own assays on the MSD platform.
• Attend scientific meetings and conferences, providing feedback and reports.
• Collaborate with account managers to expand instrument and consumable sales in the territory.
• Present internal scientific peer training sessions to sales, FAS and management teams.
• Create reports and presentations from assay development visits and new evaluations.
• Document activities and customer interactions in the CRM software (SalesForce.com).
• Track, identify and review new literature referencing MSD products and methods.
• Be aware of competitor technologies and provide strategic information to sales team.

Skills

Analytical skills

Strong communication

Problem solving

Project organization

Team collaboration

Education

Ph.D. in Life Sciences

Master’s or Bachelor's degree in related field

Tools

SalesForce.com

Job description

Meso Scale Diagnostics, LLC. is seeking a scientifically focused professional to provide comprehensive consultation and support to account management in the assigned territory.

You will evaluate instrument opportunities and assist customers with MSD kitted assays and new assays in a multidisciplinary setting, based in the designated city within the territory. The role involves training customers, supporting assay development, presenting to sales teams, and collaborating with account managers to