Field Applications Engineer: Robotic Mowing

FJDynamics; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

FJDynamics is seeking a hands-on Sales Engineer (Field Applications Engineer) in the United States to support dealers, partners, and customers. You will deploy and service robotic mowing systems, train users, and work with engineering teams to improve performance.

You will collaborate with sales and product teams, provide field feedback, and help expand market presence for our robotics solutions in landscaping, turf, and outdoor maintenance. This role requires travel across the U.S.

Qualifications

• Bachelor's degree in Engineering, Robotics, Mechatronics, Automotive Technology, Turf Management, or related field (or equivalent experience).
• Experience in field service, technical support, application engineering, equipment repair, or after-sales support.
• Hands-on troubleshooting experience with mechanical, electrical, software, or connectivity systems.
• Strong customer communication and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Willingness to travel extensively within the U.S.
• Valid U.S. driver’s license.

Responsibilities

• Provide on-site and remote technical support for commercial robotic mowing systems.
• Install, commission, configure, troubleshoot, maintain, and repair robotic mowing equipment.
• Deliver technical training to dealers and customers to build strong service capabilities.
• Support product demonstrations, customer trials, dealer events, and trade shows.
• Conduct field testing of new products and software releases, documenting performance and customer feedback.
• Collaborate with Product, R&D, Sales, and Quality teams to identify issues and improve product performance.
• Maintain accurate service documentation, technical reports, and customer case records.
• Assist the sales team with technical presentations and customer-facing solution discussions.

Skills

Field service experience

Technical support

Application engineering

Troubleshooting

Customer communication

Independent work

Travel within US

Valid U.S. driver's license

Education

Bachelor's degree in Engineering/Robotics or related field

Tools

CRM systems

Ticketing systems

Warranty management

Job description

FJDynamics is seeking a hands-on Sales Engineer (Field Applications Engineer) in the United States to support dealers, partners, and customers. You will deploy and service robotic mowing systems, train users, and work with engineering teams to improve performance.

You will collaborate with sales and product teams, provide field feedback, and help expand market presence for our robotics solutions in landscaping, turf, and outdoor maintenance. This role requires travel across the U.S.