Sales Engineer (Field Applications Engineer)
Location: United States (Field-Based)
About FJDynamics
FJDynamics is a global robotics company dedicated to advancing automation, digitalization, and clean-energy technologies. We develop practical robotic solutions that help businesses improve productivity, efficiency, and safety across landscaping, turf management, construction, surveying, and facility services.
As we continue to grow our commercial robotic mowing business in the U.S., we're looking for a hands-on Sales Engineer (Field Applications Engineer) to support our dealers, partners, and customers while helping drive market expansion.
What You'll Do
As a key technical representative, you'll work closely with customers, dealers, the U.S. sales team, and our global engineering teams to ensure successful product deployment and long-term customer success.
Your responsibilities include:
- Provide on-site and remote technical support for commercial robotic mowing systems.
- Install, commission, configure, troubleshoot, maintain, and repair robotic mowing equipment.
- Deliver technical training to dealers and customers to build strong service capabilities.
- Support product demonstrations, customer trials, dealer events, and trade shows.
- Conduct field testing of new products and software releases, documenting performance and customer feedback.
- Collaborate with Product, R&D, Sales, and Quality teams to identify issues and improve product performance.
- Maintain accurate service documentation, technical reports, and customer case records.
- Assist the sales team with technical presentations and customer-facing solution discussions.
What We're Looking For
Required Qualifications
- Bachelor's degree in Engineering, Robotics, Mechatronics, Automotive Technology, Turf Management, or a related technical field (or equivalent experience).
- Experience in field service, technical support, application engineering, equipment repair, or after-sales support.
- Hands-on troubleshooting experience with mechanical, electrical, software, or connectivity systems.
- Strong customer communication and problem-solving skills.
- Ability to work independently and manage multiple priorities.
- Willingness to travel extensively within the U.S.
- Valid U.S. driver's license.
Preferred Qualifications
- Experience with robotic lawn mowers, commercial turf equipment, outdoor power equipment, or autonomous machinery.
- Knowledge of RTK GPS, autonomous navigation, sensors, charging systems, mobile apps, or wireless connectivity.
- Experience supporting commercial dealers, landscaping contractors, golf courses, municipalities, or sports facilities.
- Experience delivering technical training and creating service documentation.
- Familiarity with CRM, ticketing, or warranty management systems.
Why Join FJDynamics?
- Be part of a fast-growing global robotics company transforming outdoor automation.
- Work with cutting-edge autonomous robotic technology.
- Make a direct impact on product development through customer and field feedback.
- Collaborate with international engineering and product teams.
- Enjoy a dynamic, customer-facing role with opportunities for growth and professional development.
If you're passionate about robotics, field technology, and delivering exceptional customer experiences, we'd love to hear from you.