Field Applications Engineer — Onsite Training & Demos

CHC Navigation | CHCNAV; United States; On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Dynamic international environment

Growth opportunities

Collaborative culture

Job summary

CHC Navigation (CHCNAV) seeks a motivated Technical Support Engineer to train partners and enterprise clients in using CHCNAV GNSS solutions. You will address inquiries, resolve issues, and provide on-site support for training and demos.

Travel to partner locations and trade shows is required. Strong English, engineering background, and experience in technical support or services are essential for success.

Qualifications

• Bachelor’s or Master’s degree in Engineering or related technical field.
• Proven experience in technical customer support or service.
• Excellent verbal and written communication; ability to present and train.
• Experience delivering technical training and demos to diverse audiences.
• Strong Microsoft Office skills and quick software adaptation.
• Reliable, professional, customer-centric demeanor.

Responsibilities

• Provide front-line technical support for CHCNAV partners and clients.
• Lead on-site training and product demonstrations at partner locations.
• Address inquiries, troubleshoot issues, and resolve complex problems.
• Create and refine technical documentation and training videos.
• Collaborate on product testing and usability improvements.
• Manage regional travel for engagements and trade shows.
• Support instrument maintenance and field repairs as needed.

Skills

Public speaking

Communication skills

Customer support experience

Problem solving

English fluency

Adaptability to software/tools

Technical aptitude

Education

Bachelor’s or Master’s in Engineering

Tools

Microsoft Office

Job description

CHC Navigation (CHCNAV) seeks a motivated Technical Support Engineer to train partners and enterprise clients in using CHCNAV GNSS solutions. You will address inquiries, resolve issues, and provide on-site support for training and demos.

Travel to partner locations and trade shows is required. Strong English, engineering background, and experience in technical support or services are essential for success.