Field Application Engineer - Industrial Automation

Sunsrce; Golden (CO); On-site; USD 70,000 - 100,000; Full time

Job summary

Heitek Automation, a SunSource company, is seeking an Application Engineer to provide pre- and post-sales support, product demonstrations, training, troubleshooting, and application assistance. You will serve as the key interface between the factory, customer, and sales to bridge technical knowledge with customer satisfaction.

The role requires strong presentation and communication skills, the ability to travel as needed, and the capability to learn new products and software.

Qualifications

• Associate’s/bachelor’s degree in an Engineering or related technical field, or equivalent work experience.
• 1-5+ years of experience in engineering, technical support, field service or application role.
• Industry-specific experience (e.g., systems integration, application engineering, controls engineering) preferred.

Responsibilities

• Field sales calls to demonstrate new products, provide technical expertise, and develop customer solutions.
• Collaborate with sales and customers to understand requirements and recommend suitable solutions.
• Gather technical information for discovery and solution development.
• Size and specify components for sales opportunities.
• Develop Scope of Work using discovery information.
• Provide new product training and training for existing product lines.
• Troubleshoot customer issues via email, phone, or onsite support.

Skills

Presentations

Communication

Interpersonal skills

Troubleshooting

Travel flexibility

Learning new products

Education

Engineering degree or related field

Job description

Heitek Automation, a SunSource company, is seeking an Application Engineer to provide pre- and post-sales support, product demonstrations, training, troubleshooting, and application assistance. You will serve as the key interface between the factory, customer, and sales to bridge technical knowledge with customer satisfaction.

The role requires strong presentation and communication skills, the ability to travel as needed, and the capability to learn new products and software.