Field Appliance Technician — Repairs & Maintenance Pro

CSC Service Works; Hamden (CT); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

HSA with employer contribution

Paid training

401k with company match

PTO & holidays

Education reimbursement

Employee discounts

Referral program

Life and disability insurance

Job summary

CSC ServiceWorks is seeking an Appliance Service Technician to diagnose, repair, and maintain washers and dryers at customer sites across the assigned region. The role emphasizes independent work, strong mechanical aptitude, and delivering reliable service.

The position offers daytime hours (Mon-Fri) with a focus on safety, documentation, and customer satisfaction. Candidates should be prepared for physical tasks and travel within the region.

Qualifications

• Valid driver's license and ability to pass pre-employment screening.
• Basic plumbing and electrical knowledge.
• Experience in appliance repair or related field preferred.
• Strong communication and time-management skills.
• Physically able to lift up to 75 pounds and work in varied environments.

Responsibilities

• Service and Repair: diagnose, troubleshoot, and repair appliances (washing machines, dryers, air-vending) per manufacturer guidelines and safety standards.
• Maintenance: perform routine maintenance and preventive services to extend lifespan.
• Customer Service: interact professionally with customers and provide repair/process information.
• Documentation: maintain service records and update internal databases.
• Parts and Inventory: monitor inventory levels and order needed parts and tools.
• Safety Compliance: follow safety protocols to protect everyone and property.

Skills

Driver's License

Pre-employment screening

Plumbing knowledge

Electrical knowledge

Appliance repair experience

Interpersonal skills

Independent work

Physical stamina

Basic computer skills

Lifting up to 75 lbs

Job description

CSC ServiceWorks is seeking an Appliance Service Technician to diagnose, repair, and maintain washers and dryers at customer sites across the assigned region. The role emphasizes independent work, strong mechanical aptitude, and delivering reliable service.

The position offers daytime hours (Mon-Fri) with a focus on safety, documentation, and customer satisfaction. Candidates should be prepared for physical tasks and travel within the region.