Field Account Support Specialist| Patient Therapy Education

Advanced Oxygen Therapy; United States; On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Full benefits with company-sponsored stipend

401(k) with company match

Paid vacation and sick time

Job summary

Advanced Oxygen Therapy is looking for an Account Support Representative based in Brooklyn or Queens, NY. This full-time, field-based role involves managing product delivery and supporting patients with their therapy.

The ideal candidate will have experience in customer service and must be bilingual in English and either Cantonese, Mandarin, or Russian. The position offers a variety of benefits, including health insurance and a 401(k) match.

Qualifications

• 3+ years of related experience or equivalent education.
• Reliable transportation for equipment delivery and pickup.
• Experience in a customer-facing role preferred.

Responsibilities

• Manage own schedule for product delivery and cleaning.
• Educate and motivate patients on TWO2 therapy.
• Collaborate with the Wound Care team for optimal patient therapy.

Skills

Bilingual communication (English and Cantonese, Mandarin, or Russian)

Customer service skills

Compassionate listening

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

Job description

Advanced Oxygen Therapy is looking for an Account Support Representative based in Brooklyn or Queens, NY. This full-time, field-based role involves managing product delivery and supporting patients with their therapy.

The ideal candidate will have experience in customer service and must be bilingual in English and either Cantonese, Mandarin, or Russian. The position offers a variety of benefits, including health insurance and a 401(k) match.