Oxygen Patient Advocate — Customer Care Pro

Performance Home Medical; Kent (WA); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Performance Home Medical in Kent, Washington is seeking a Customer Service Representative – Oxygen Patient Advocate to support our patients and ensure top-notch service. You will handle orders, inform patients, and coordinate deliveries while upholding our commitment to compassionate, expert respiratory and sleep therapy support.

The role emphasizes patient advocacy, strong communication, and reliable performance in a dynamic healthcare environment.

Formación

• Technologically proficient with strong computer skills.
• Compassionate and empathetic with a commitment to providing the highest level of patient/customer care.
• Responsible and reliable.
• Excellent communication skills.

Responsabilidades

• Processes orders according to PHM procedures.
• Contacts and informs patients of the order received.
• Answer incoming calls in an efficient and courteous manner.
• Enter patients into the PHM electronic medical record program.
• Generates orders and assists in scheduling of delivery.
• Other tasks that may be assigned by manager.

Conocimientos

Tech-savvy

Compassionate

Reliable

Quick learner

Team player

De-escalation

Troubleshooting

Communication

Organized

Typing 30 WPM

Herramientas

EMR software

Descripción del empleo

Performance Home Medical in Kent, Washington is seeking a Customer Service Representative – Oxygen Patient Advocate to support our patients and ensure top-notch service. You will handle orders, inform patients, and coordinate deliveries while upholding our commitment to compassionate, expert respiratory and sleep therapy support.

The role emphasizes patient advocacy, strong communication, and reliable performance in a dynamic healthcare environment.