Field Account Manager - Rentals & Customer Success

Kearneypremier; Kearney (NE); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Performance bonus

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Kearneypremier in Nebraska is seeking an Account Manager to oversee rental accounts, coordinate deliveries, and maintain strong customer relationships. You will ensure on-time payments and promptly address non-renewed accounts, while keeping accurate records and supporting store operations.

Responsibilities include handling deliveries, service, and retrieval of merchandise, plus collecting payments and maintaining inventory.

Qualifications

• High school diploma or GED required.
• Valid driver's license required.
• 1 year of customer-service experience preferred.
• DOT certification if required by state is a plus.

Responsibilities

• Manage rental accounts and ensure on-time payments.
• Handle deliveries, service calls, and returns of rented merchandise.
• Collect payments during deliveries and visits to customers.
• Provide friendly, professional customer service and clear communication.
• Maintain vehicle and store areas, and ensure accurate records.

Skills

Customer service

Attention to detail

Basic math

Decision making

Problem solving

Communication

Education

High school diploma or GED

Valid driver’s license

DOT certification (if required)

Job description

Kearneypremier in Nebraska is seeking an Account Manager to oversee rental accounts, coordinate deliveries, and maintain strong customer relationships. You will ensure on-time payments and promptly address non-renewed accounts, while keeping accurate records and supporting store operations.

Responsibilities include handling deliveries, service, and retrieval of merchandise, plus collecting payments and maintaining inventory.